The Facts about Voice Over IP
The two basic facts needed to be
concerned with are Voice Over IP Phone lines such as a Vonage line
and Voice Over IP extensions.
Voice Over IP Phone Lines
such as a Vonage Line are phone lines that are provided over an
existing internet connections. They are technically known as
SIP lines.
SIP lines are most cost effective in
applications were a lot of out bound long distance phone calls are
made.
The downside of SIP lines are most
internet connections do not provide enough upload speed. This
causes quality of service issues that can arise when uploading or
downloading large files.
Voice Over IP Extensions
are actual extensions that work off of a phone system that have
access to the offsite phone system features, so outside callers
think the extension called is in the office when in fact it is not,
the caller is at home or at a remote office. A quality
internet connection is needed on both ends.
If the phone system is hosting many
offsite Voice Over IP extensions a T1 line with lots of upload speed
would help quality of service issues.
One Important Fact. We
are all use to good working phone service, so if we lose quality of
service on our phone conversations, we can all get very irritated
easily.
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